The following privacy policies apply to all services and products that may be provided by Venalith such as the website, our video games and support requests. Venalith is committed to protecting and respecting your privacy when you use our services and products.
These privacy policies will explain:
to know the reasons for the collection of personal information
to be informed about the treatment procedures applied to your data
verify the security of your sensitive data
facilitate the exercise of your rights
Venalith does not collect any of your personal information when you connect to this website. Everything is directly transmitted to the host of the site. For more information, please read the privacy policies with the following link:
Services provided on the platform on which you play our videos games may contain hyperlinks to services owned and operated by third parties. These third party services may have their own privacy policies and we recommend that you consult them. They govern the use of personal information that you submit or that is collected by cookies and other tracking technologies when using these services. We accept no responsibility for the privacy practices of these third party services and you use these services at your own risk.
The only data that we collect during your connection are:
statistics of visits to the website
In case you log in with a Facebook or Google account:
2. The information we collect from you
When you play our video games, we collect certain game statistics such as:
the number of players logged in
your hours of play
the trophies you collect
and other statistics about visits to our game pages.
When you make a support request, we collect:
the first name, last name and/or nickname that you indicate
the e-mail address you provide
the subject of your request
the information you provide in the content of your request
We may possibly use the public data linked to your e-mail address to process your support requests in the best possible way.
During support requests, we may request the following additional information from you:
Screenshots of the problem
Diagnostic files of your computer
When you make a transaction on our website, as part of the process, we collect the personal information you give us, such as:
your full name
Your personal information will only be used for the specific purposes mentioned above.
Here is the way your data will be kept by us:
Statistical data can be used until the data provider deletes it. If data is stored by us, it will be automatically deleted after one month
The data you provide us with in a support request will be automatically deleted when your support request is successfully processed
The collection of all this data is applied to improve all our services in the best possible way. All these data will be only and strictly accessible by the persons in charge of the support and statistics of our services.
3. Exercising your rights in relation to your data
You will keep a right of control over your information. You may access it, rectify it, request its modification and deletion and exercise your right to limit the processing. You may exercise these rights at any time. To do so, you may contact our support:
Your request will be processed as quickly as possible by our data protection officer.